Susan Cain: The power of introverts
I went off to summer camp for the first time.
And my mother packed me a suitcase full of books,
which to me seemed like a perfectly natural thing to do.
Because in my family, reading was the primary group activity.
And this might sound antisocial to you,
but for us it was really just a different way of being social.
You have the animal warmth of your family sitting right next to you,
but you are also free to go roaming around the adventureland
that camp was going to be just like this, but better.
I had a vision of 10 girls sitting in a cabin
cozily reading books in their matching nightgowns.
Camp was more like a keg party without any alcohol.
our counselor gathered us all together
and she taught us a cheer that she said we would be doing
every day for the rest of the summer to instill camp spirit.
that's the way we spell rowdie.
Rowdie, rowdie, let's get rowdie."
So I couldn't figure out for the life of me
why we were supposed to be so rowdy,
or why we had to spell this word incorrectly.
But I recited a cheer. I recited a cheer along with everybody else.
And I just waited for the time that I could go off and read my books.
But the first time that I took my book out of my suitcase,
the coolest girl in the bunk came up to me
and she asked me, "Why are you being so mellow?" --
mellow, of course, being the exact opposite
And then the second time I tried it,
the counselor came up to me with a concerned expression on her face
and she repeated the point about camp spirit
and said we should all work very hard to be outgoing.
and there they stayed for the rest of the summer.
And I felt kind of guilty about this.
I felt as if the books needed me somehow,
and they were calling out to me and I was forsaking them.
But I did forsake them and I didn't open that suitcase again
until I was back home with my family at the end of the summer.
Now, I tell you this story about summer camp.
I could have told you 50 others just like it --
all the times that I got the message
that somehow my quiet and introverted style of being
was not necessarily the right way to go,
that I should be trying to pass as more of an extrovert.
And I always sensed deep down that this was wrong
and that introverts were pretty excellent just as they were.
But for years I denied this intuition,
and so I became a Wall Street lawyer, of all things,
instead of the writer that I had always longed to be --
partly because I needed to prove to myself that I could be bold and assertive too.
And I was always going off to crowded bars
when I really would have preferred to just have a nice dinner with friends.
And I made these self-negating choices so reflexively,
that I wasn't even aware that I was making them.
Now this is what many introverts do,
but it is also our colleagues' loss
And at the risk of sounding grandiose, it is the world's loss.
Because when it comes to creativity and to leadership,
we need introverts doing what they do best.
A third to a half of the population are introverts --
So that's one out of every two or three people you know.
So even if you're an extrovert yourself,
I'm talking about your coworkers
and your spouses and your children
and the person sitting next to you right now --
all of them subject to this bias
that is pretty deep and real in our society.
We all internalize it from a very early age
without even having a language for what we're doing.
you need to understand what introversion is.
It's different from being shy.
Shyness is about fear of social judgment.
how do you respond to stimulation,
So extroverts really crave large amounts of stimulation,
whereas introverts feel at their most alive
and their most switched-on and their most capable
when they're in quieter, more low-key environments.
Not all the time -- these things aren't absolute --
So the key then to maximizing our talents
is for us all to put ourselves
in the zone of stimulation that is right for us.
But now here's where the bias comes in.
Our most important institutions,
our schools and our workplaces,
they are designed mostly for extroverts
and for extroverts' need for lots of stimulation.
And also we have this belief system right now
that I call the new groupthink,
which holds that all creativity and all productivity
comes from a very oddly gregarious place.
So if you picture the typical classroom nowadays:
When I was going to school, we sat in rows.
We sat in rows of desks like this,
and we did most of our work pretty autonomously.
But nowadays, your typical classroom has pods of desks --
four or five or six or seven kids all facing each other.
And kids are working in countless group assignments.
Even in subjects like math and creative writing,
which you think would depend on solo flights of thought,
kids are now expected to act as committee members.
And for the kids who prefer to go off by themselves or just to work alone,
those kids are seen as outliers often
And the vast majority of teachers
reports believing that the ideal student is an extrovert
even though introverts actually get better grades
Okay, same thing is true in our workplaces.
Now, most of us work in open plan offices,
where we are subject to the constant noise and gaze of our coworkers.
And when it comes to leadership,
introverts are routinely passed over for leadership positions,
even though introverts tend to be very careful,
much less likely to take outsize risks --
which is something we might all favor nowadays.
And interesting research by Adam Grant at the Wharton School
has found that introverted leaders
often deliver better outcomes than extroverts do,
because when they are managing proactive employees,
they're much more likely to let those employees run with their ideas,
whereas an extrovert can, quite unwittingly,
that they're putting their own stamp on things,
and other people's ideas might not as easily then bubble up to the surface.
Now in fact, some of our transformative leaders in history have been introverts.
Eleanor Roosevelt, Rosa Parks, Gandhi --
all these people described themselves as quiet and soft-spoken and even shy.
And they all took the spotlight,
even though every bone in their bodies was telling them not to.
And this turns out to have a special power all its own,
because people could feel that these leaders were at the helm
not because they enjoyed directing others
and not out of the pleasure of being looked at;
they were there because they had no choice,
because they were driven to do what they thought was right.
Now I think at this point it's important for me to say
that I actually love extroverts.
I always like to say some of my best friends are extroverts,
And we all fall at different points, of course,
along the introvert/extrovert spectrum.
Even Carl Jung, the psychologist who first popularized these terms,
said that there's no such thing as a pure introvert
He said that such a man would be in a lunatic asylum,
And some people fall smack in the middle of the introvert/extrovert spectrum,
and we call these people ambiverts.
And I often think that they have the best of all worlds.
But many of us do recognize ourselves as one type or the other.
And what I'm saying is that culturally, we need a much better balance.
We need more of a yin and yang between these two types.
when it comes to creativity and to productivity,
because when psychologists look at the lives of the most creative people,
are people who are very good at exchanging ideas
but who also have a serious streak of introversion in them.
is a crucial ingredient often to creativity.
he took long walks alone in the woods
and emphatically turned down dinner-party invitations.
Theodor Geisel, better known as Dr. Seuss,
he dreamed up many of his amazing creations
in a lonely bell tower office that he had
in the back of his house in La Jolla, California.
And he was actually afraid to meet the young children who read his books
for fear that they were expecting him this kind of jolly Santa Claus-like figure
and would be disappointed with his more reserved persona.
Steve Wozniak invented the first Apple computer
sitting alone in his cubicle in Hewlett-Packard
where he was working at the time.
And he says that he never would have become such an expert in the first place
had he not been too introverted to leave the house
this does not mean that we should all stop collaborating --
and case in point, is Steve Wozniak famously coming together with Steve Jobs
but it does mean that solitude matters
and that for some people it is the air that they breathe.
And in fact, we have known for centuries about the transcendent power of solitude.
It's only recently that we've strangely begun to forget it.
If you look at most of the world's major religions,
Moses, Jesus, Buddha, Muhammad --
seekers who are going off by themselves alone to the wilderness,
where they then have profound epiphanies and revelations
that they then bring back to the rest of the community.
So, no wilderness, no revelations.
if you look at the insights of contemporary psychology.
It turns out that we can't even be in a group of people
without instinctively mirroring, mimicking their opinions.
Even about seemingly personal and visceral things
you will start aping the beliefs of the people around you
without even realizing that that's what you're doing.
And groups famously follow the opinions
of the most dominant or charismatic person in the room,
even though there's zero correlation
between being the best talker and having the best ideas --
You might be following the person with the best ideas,
And do you really want to leave it up to chance?
Much better for everybody to go off by themselves,
freed from the distortions of group dynamics,
and then come together as a team
to talk them through in a well-managed environment
then why are we getting it so wrong?
Why are we setting up our schools this way, and our workplaces?
And why are we making these introverts feel so guilty
about wanting to just go off by themselves some of the time?
One answer lies deep in our cultural history.
and in particular the U.S.,
have always favored the man of action over the "man" of contemplation.
we lived in what historians call a culture of character,
where we still, at that point, valued people
for their inner selves and their moral rectitude.
And if you look at the self-help books from this era,
they all had titles with things like
"Character, the Grandest Thing in the World."
And they featured role models like Abraham Lincoln,
who was praised for being modest and unassuming.
Ralph Waldo Emerson called him
"A man who does not offend by superiority."
But then we hit the 20th century,
that historians call the culture of personality.
What happened is we had evolved an agricultural economy
And so suddenly people are moving from small towns to the cities.
And instead of working alongside people they've known all their lives,
now they are having to prove themselves in a crowd of strangers.
qualities like magnetism and charisma suddenly come to seem really important.
And sure enough, the self-help books change to meet these new needs
like "How to Win Friends and Influence People."
And they feature as their role models really great salesmen.
So that's the world we're living in today.
That's our cultural inheritance.
Now none of this is to say that social skills are unimportant,
and I'm also not calling for the abolishing of teamwork at all.
The same religions who send their sages off to lonely mountain tops
And the problems that we are facing today
in fields like science and in economics
that we are going to need armies of people coming together
to solve them working together.
But I am saying that the more freedom that we give introverts to be themselves,
to come up with their own unique solutions to these problems.
So now I'd like to share with you what's in my suitcase today.
I have a suitcase full of books.
Here's Margaret Atwood, "Cat's Eye."
Here's a novel by Milan Kundera.
And here's "The Guide for the Perplexed" by Maimonides.
But these are not exactly my books.
because they were written by my grandfather's favorite authors.
who lived alone in a small apartment in Brooklyn
that was my favorite place in the world when I was growing up,
partly because it was filled with his very gentle, very courtly presence
and partly because it was filled with books.
I mean literally every table, every chair in this apartment
had yielded its original function
to now serve as a surface for swaying stacks of books.
Just like the rest of my family,
my grandfather's favorite thing to do in the whole world was to read.
But he also loved his congregation,
and you could feel this love in the sermons that he gave
every week for the 62 years that he was a rabbi.
He would takes the fruits of each week's reading
these intricate tapestries of ancient and humanist thought.
And people would come from all over to hear him speak.
But here's the thing about my grandfather.
Underneath this ceremonial role,
he was really modest and really introverted --
so much so that when he delivered these sermons,
he had trouble making eye contact
with the very same congregation that he had been speaking to for 62 years.
And even away from the podium,
when you called him to say hello,
he would often end the conversation prematurely
for fear that he was taking up too much of your time.
But when he died at the age of 94,
the police had to close down the streets of his neighborhood
to accommodate the crowd of people who came out to mourn him.
And so these days I try to learn from my grandfather's example
So I just published a book about introversion,
and it took me about seven years to write.
And for me, that seven years was like total bliss,
because I was reading, I was writing,
I was thinking, I was researching.
of my grandfather's hours of the day alone in his library.
But now all of a sudden my job is very different,
and my job is to be out here talking about it,
And that's a lot harder for me,
because as honored as I am to be here with all of you right now,
this is not my natural milieu.
So I prepared for moments like these as best I could.
I spent the last year practicing public speaking
And I call this my "year of speaking dangerously."
And that actually helped a lot.
But I'll tell you, what helps even more
is my sense, my belief, my hope that when it comes to our attitudes
to introversion and to quiet and to solitude,
we truly are poised on the brink on dramatic change.
And so I am going to leave you now
with three calls for action for those who share this vision.
Stop the madness for constant group work.
And I want to be clear about what I'm saying,
because I deeply believe our offices
should be encouraging casual, chatty cafe-style types of interactions --
you know, the kind where people come together
and serendipitously have an exchange of ideas.
It's great for introverts and it's great for extroverts.
But we need much more privacy and much more freedom
and much more autonomy at work.
We need to be teaching kids to work together, for sure,
but we also need to be teaching them how to work on their own.
This is especially important for extroverted children too.
They need to work on their own
because that is where deep thought comes from in part.
Okay, number two: Go to the wilderness.
Be like Buddha, have your own revelations.
that we all have to now go off and build our own cabins in the woods
and never talk to each other again,
but I am saying that we could all stand to unplug
and get inside our own heads a little more often.
Take a good look at what's inside your own suitcase
maybe your suitcases are also full of books.
Or maybe they're full of champagne glasses or skydiving equipment.
Whatever it is, I hope you take these things out every chance you get
and grace us with your energy and your joy.
But introverts, you being you,
you probably have the impulse to guard very carefully
what's inside your own suitcase.
But occasionally, just occasionally,
I hope you will open up your suitcases for other people to see,
because the world needs you and it needs the things you carry.
So I wish you the best of all possible journeys
and the courage to speak softly.