The Five Why

The Five Whys is a simple problem-solving technique that helps to get to the root of a problem quickly. The

Five Whys strategy involves looking at any problem and drilling down by asking: "Why?" or "What caused this

problem?" While you want clear and concise answers, you want to avoid answers that are too simple and

overlook important details. Typically, the answer to the first "why" should prompt another "why" and the

answer to the second "why" will prompt another and so on; hence the name Five Whys. This technique can

help you to quickly determine the root cause of a problem. It's simple, and easy to learn and apply.